BPO SERVICES

• Contact Center Services
  • Customer Acquisition
    and Fulfillment
  • Customer Service
  • Customer Retention
  • Blended Support
  •  
• Processing Services

Customer Acquisition and Fulfillment

One of the key differentiators that help an organization become an industry leader is a sharp focus on implementation and sustenance of optimized, measurable, and scalable customer-support processes. Thus in the solutions we create in response to our customers' needs we strive to continuously enhance customer experience.

QuScient's portfolio of contact center and processing services, supported by world-class technology and service delivery models, provides standardized, SLA-driven solutions that are cost-effective but also easy to implement.

We can help you fully realize the best return on customer acquisition spends. Our customer acquisition methods include creating awareness about your service offerings, attracting those who are not your candidate-customers, or simply winning over customers from your competitors.

Our offerings include:

• Inbound Telemarketing
• Outbound Telemarketing
• Lead Generation
• Lead Qualification
• Data Mining
• Lead Nurturing
• Product Inquiry
• Sales Quote and Order Configuration
• Order Booking and Confirmation
• Order Processing