Education Services
FULFILLMENT SERVICES
Trained and experienced academic records officers provide end-to-end Registrar office and Academic Advisement services.
Application Processing
Scanned paper applications are used to key enter the application data into the University’s enterprise software. Electronic applications are fed directly from the existing Lead Management suite. We focus on checking for the veracity of attached optional and mandatory documents.
Activities performed by the Application Processing team:
- Receive electronic and paper application from the Enrollment team
- Audit collaterals by checking for mandatory documents, files
- Data adequacy checks for validity of data
- Processing applications within 24 hours of their receipt thus eliminating backlogs
- Procure missing details or documents from the Enrollment team via email
- Accept or reject applications based on the guidelines of the University
- Escalation to the onsite team in case of doubts or queries
- Route collaterals to relevant departments for action and follow up
Transcript Evaluation
An experienced team pre-evaluates unofficial transcripts, checks official transcripts and reviews course descriptions. The team assesses the transferability of credits from accredited Universities. This is a very specialized activity requiring an in-depth knowledge of the University academics as well as the American education system. Our Transcript Evaluation team is made up of post graduates with deep experience and in-depth training.
Activities done by the Transcript Evaluation team:
- Pre-evaluate transcripts unofficially at the enrollment/ counseling stage to help students make their decision
- Transfer credits
- Accept students for Graduate/UG programs
- Check accreditation of various Universities from where transcripts are requested
- Match courses offered by the University with similar or equivalent courses in other Universities
- Award credits based on norms outlined
- Update credit transfer details in students’ accounts
- Change student's academic status as per GPA of the student in her previous institution
- Student Support Services
